Frequently asked Questions.

What is a Physiotherapist?
A Physiotherapist is a healthcare professional who promotes movement, helps relieve pain, restores function and prevents recurrent injuries. This is achieved through a combination of thorough evaluation, skilled treatment techniques and an individualised rehabilitation programme. Physiotherapists work with people of all ages and manage a wide range of health conditions.

Do I need a General Practitioner (GP) referral to book an appointment?
No. Physiotherapists are first-line practitioners, therefore you do not need a referral from a GP to see us.

Does Medical Aid cover Physiotherapy?
Yes, provided you have available day-to-day or savings benefits for outpatient Physiotherapy. For in-hospital Physiotherapy, claims are paid from the hospital benefit basket (subject to your Medical Aid scheme's rules).

How long does a session take?
Initial consultations are 60 minutes, as they include a full evaluation and treatment. Follow-up treatments are shorter, typically between 30-45 minutes.

What should I wear?
Please wear comfortable, loose-fitting clothing. It is also advisable to bring a pair of shorts. Your Physiotherapist may ask you to remove certain items of clothing to allow for effective evaluation and treatment.

Where can I find your Privacy Policy, Access to Information Policy and the Terms that apply when I use this website?
You can view our Privacy Policy, Access to Information Policy and Terms & Conditions on our website. These documents explain how we handle your information, outline your rights and set out the terms that apply when using our website.