Frequently Asked Questions.

What is Physiotherapy?
A Physiotherapist is a health care professional that promotes movement, helps ease pain, restore function and prevent recurrent injuries. This is achieved through a combination of thorough evaluation and skilled treatment techniques as well as an individualised rehabilitation programme. Physiotherapist’s work with people of all ages and treat a vast amount of health conditions.

Do I need a doctor’s referral to book an appointment?
Physiotherapists are first line practitioners, therefore you do not need a referral from a doctor to see us.

What should I wear?
Please dress in comfortable & loose clothing. It is advisable to bring shorts. The Physiotherapist might ask you to remove some of your clothing in order to treat the affected area effectively.

How long does a session take?
Initial consultations require 60 minutes as this includes a full evaluation & treatment. Follow up treatments are shorter, between 30-45 minutes.

Where can I find your privacy policy, access to information details, and terms of service?
You can view our Privacy Policy (POPIA), Access to Information Manual (PAIA), and Terms & Conditions on our website. These documents explain how we handle your information, your rights, and our service terms.